After Sales and Service
The After –Sales Team at Rappid VALVES has been steadfastly pursuing a “customer-first” service strategy based on trust and responsibility. Users across the world remain assured of a consistent level of service regardless of location or ease of access. Our goal is to support our users to maintain a safer working environment and to maintain a safer working environment and trouble free performance.
SO THAT WE CAN RESPOND QUICKLY AND ASSIST YOU, WE ASK YOU TO HAVE THE FOLLOWING INFORMATION READY: Our order reference number/ valves serial number, which is marked on the valve identification plate and also optionally on the valve Body/End flange. Valves Specification including size,rating class, material. Detail of problem supported with evidence (eg.photographs). Your name, designation, company name and contact details.
Spare Parts
Rappid Valves spare parts assured that 100% interchangeability of all types of Rappid make valves. Spare parts product ensured original material, size & design to specification requirements for product to long life working.